Nobody buys a ring from a stranger. Someone searching “jewellers near me” or “engagement rings Dublin” is about to spend more than they have spent on anything but a car, and they check you out the way they would check out a builder: reviews first, then photos of real pieces, then whether you look like you will still be on the same street in five years when the ring needs resizing. Websites for jewellers in Dublin are built on that, before anything sparkles.

We build the site, set up the appointments, the vouchers and the Google listing, and send you the numbers each month. You stay at the bench.

Two trades at one counter

Most independent jewellers sell and repair, and the two customers arrive differently. The buyer is browsing on a Sunday night with time to spare. The repair customer has a broken chain in their pocket and wants to know are you open and roughly how much. The site needs a page for each.

The selling side lists your ranges in plain words: engagement rings, wedding bands, Claddagh and Celtic pieces, gifts for Communion and Confirmation, christening and twenty-first presents, remodelling of old gold, commissions. Give each range a from-price or “price on request”, and show real pieces photographed on a plain background.

The repairs side lists the jobs: ring resizing, chain soldering, stone replacement, rhodium plating on white gold, clasps, pearl restringing, engraving, insurance valuations, and watch batteries and straps if you do them. Give each a from-price and a typical turnaround, and add one line: “send a photo on WhatsApp for a quote”. That line ends the phone calls that start “how much to fix a chain” and cannot be answered without seeing it. If watches are a serious part of your bench, the watch repairs page goes into that trade on its own.

The quiet appointment

The engagement ring customer wants privacy, time and no sense of being sold to, usually on a Saturday. The site lets them book a half hour, leave a note about budget, style and ring size if they know it, and get a reminder the day before. Valuations and design consultations use the same page. Appointments set before the shop opens mean the Saturday runs on your terms rather than around whoever walks in.

For commissions and remodelling, a short description of the process (consultation, sketch, deposit, making time, collection) sets expectations and makes the deposit feel normal. The deposit itself is paid by card on the site.

Christmas week and the voucher at ten o’clock

The jeweller’s year is December, then Valentine’s, then Communion and Confirmation gifts in May, then summer weddings and graduations. In Christmas week the useful things are a gift voucher someone can buy on the site at ten at night with Apple Pay and forward to the person, a stated cut-off for repairs wanted back before Christmas, and opening hours on the listing that match the extended ones on your door. January brings the resizing of rings given at Christmas, which is a line worth putting on the page for the first two weeks.

Trust, written down

The things that make a customer trust a jeweller offline work online too. Your name and your face on the page. The shop front and the bench. The hallmark, struck in Ireland by the Assay Office at Dublin Castle. Your approach to valuations and to repairing pieces bought elsewhere. Reviews with recent dates on them, because a review from last month says you are still there and still good. A text after collection with a direct link to the review box keeps those coming without anyone asking across the counter, and we wrote up the honest ways of doing it in how to get more Google reviews.

What we need from the shop

Your ranges with a from-price or “price on request”, the repairs list with turnaround times, your appointment rules, your voucher amounts, your hours and Christmas hours, photographs of real pieces and of you, and the facts about hallmarking and valuations you want stated. If your stock is one-off pieces, tell us, and the gallery will be built to change often.

Plan and price

Complete is the plan for most jewellers, at €1,499 to set up and €100 a month, because the appointments, the vouchers, the deposits and the review text are the parts that pay. Essentials at €499 and €50 a month suits a repairs-led counter happy to work by phone. Both are on the pricing page. If you already trade on a .com address, that is fine; we point it at the new site, and the guide to .ie versus .com for an Irish business covers whether to add the .ie.

What your site includes

The parts that matter most for your trade first, then everything else in the plan.

  • Payments, deposits and gift vouchers

    Take card payments, Apple Pay and Google Pay on your site. Hold slots with deposits and sell gift vouchers online. Payments settle to your own account, not ours.

    More about this

  • Online bookings and appointments

    Customers choose a service, a staff member and a time on your site. They receive reminders by text or email, which reduces no-shows, and deposits can be required for busy slots. If you already use Fresha or another booking system, we connect it rather than replace it.

    More about this

  • Review growth

    After a visit, your customer receives a short text or email asking for a Google review, with a link straight to the review form. More reviews with less chasing. We never write reviews on anyone's behalf.

    More about this

  • Google Business Profile set-up

    We claim your Google Business Profile, or create one, and get it verified. Hours, categories, services and photos are set so your listing matches your website.

    More about this

  • AI chat assistant

    A chat assistant on your site answers questions about hours, prices and services, using only the information you have approved. If it cannot answer, it offers to pass the customer to you on WhatsApp. You can read every conversation and correct anything it says.

    More about this

Also in the Complete plan

Which plan fits

We would recommend Complete: €1,499 to set up, then €100 a month. No contract. Cancel at any time with 30 days' notice.

Jewellery is a trust purchase, and what builds trust online is recent reviews, a way to book a quiet appointment to look at engagement rings, and gift vouchers someone can buy at ten o'clock on the 23rd of December. Those are in Complete, with a chat box that fields 'how much to resize a ring' and card deposits for commissions and bigger repairs. A repairs-led counter that is happy with phone enquiries can start on Essentials and add the rest when the Christmas trade justifies it.

See it working

Kybalion Jewellery is a live site we built for a business in your trade. Have a look at how the prices, hours and contact buttons are laid out.

Questions jewellers ask us

Do I need an online shop to sell jewellery online?

Not to begin with. Most pieces are still sold across the counter, and the site's job is to get the right people to the counter with their mind half made up. Gift vouchers and deposits are sold on the site as part of Complete. A full catalogue with a basket and stock is the online shop add-on, which we quote once we have talked about what you want to sell.

Can people book an appointment to look at engagement rings?

Yes. They pick a day and time on the site, leave a note about budget, style and ring size if they know it, and get a reminder the day before. The same booking page handles valuations and design consultations. It is in Complete, and it means the Saturday appointments are set before the shop opens.

How do I handle the 'how much to fix this' phone calls?

The repairs page lists the common jobs with a from-price and a typical turnaround, and says 'send a photo on WhatsApp for a quote'. Most people do, and you quote from the photo in a quiet minute rather than on the phone mid-sale. On Complete the chat box gives the from-price itself and hands the rest to you.

We already have a .com. Do we need a .ie as well?

Not necessarily. If your .com is established, we point it at the new site and we can register the .ie in your name alongside it so nobody else does. For a shop selling mainly to Irish customers, the .ie tends to carry more trust, and we set out the trade-offs in the guide on .ie versus .com.

Will you photograph the stock?

Professional photography is an add-on with a partner photographer, quoted first. Most jewellers get a long way with their own phone: a plain background, daylight from a window, no flash, and the piece filling the frame. We will tell you exactly what we need and in what order, and swap in better shots whenever you have them.

How do we get reviews from people who bought a ring?

After collection, the customer gets a short text with a direct link to your Google review box, and someone who has just bought an engagement ring is in a generous mood. That is part of Complete. On either plan, a small card by the till with the same link as a QR code picks up the repair customers.

Ready to have it built and managed for you?

Send us the name of your business and we will tell you plainly which plan fits, what it costs and what we need from you.

Where we work

We are based in Dublin and meet Dublin clients in person. Businesses elsewhere in Ireland receive the same service by phone, video call and WhatsApp.

See every area, from Dublin postal districts to every county